In compliance with Regulation (EU) 2016/679 (GDPR), Organic Law 3/2018 on Personal Data Protection and Guarantee of Digital Rights (LOPDGDD), and Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE), the following information is provided regarding the processing of personal data.
Data Controller
HEYNE & DARDER EXCLUSIVE REAL ESTATE
NIF: B72698657
Address: C/ Batle Carbonell 28 07181 Bendinat
Email: office@heyne-darder.com
Phone: +34 689 28 36 56 / +34 680 71 25 98
Website: https://heynedarderrealestate.com
Data We Collect
We collect personal data when you:
✔ Contact us via forms or email
First name and surname
Email
Phone number
Message or enquiry
✔ Request information about a property
Contact details
Search preferences
Information about the requested property
✔ Use WhatsApp from the website
Phone number
Name (if shown in the profile)
✔ Browse our website
Through cookies (see Cookie Policy):
IP address
Browser and device
Pages visited
Duration of the visit
✔ Clients or potential clients
Data necessary for commercial communications or follow-up of real estate transactions.
Purpose of the Processing
Data is used for the following purposes:
To respond to enquiries and requests for information.
To provide information on real estate properties.
To manage appointments, viewings, or meetings.
To send commercial communications related to our services (only where consent has been given).
To improve browsing and user experience through cookies.
To comply with legal obligations in the real estate sector (fraud prevention, tax obligations, etc.).
Legal Basis for Processing
In accordance with the GDPR, processing is based on:
The data subject’s consent (forms, subscriptions, WhatsApp).
Performance of a contract or application of pre-contractual measures (requests for information regarding property purchases).
Legitimate interest in maintaining a professional relationship and responding to enquiries.
Compliance with legal obligations (tax regulations, anti–money laundering regulations where applicable).
Disclosure of Data to Third Parties
Data will only be disclosed to:
Partner companies in the real estate sector where required by the enquiry.
Service providers necessary for the provision of services (hosting, email, CRM, technical providers).
Public authorities where there is a legal obligation.
We never sell or transfer data to third parties for commercial purposes unrelated to real estate activity.
International Data Transfers
The website may use services located outside the EU (e.g. WhatsApp, Google, Meta).
In such cases, GDPR-compliant legal mechanisms such as Standard Contractual Clauses are ensured.
Data Retention Period
Enquiries: up to 12 months from the last interaction.
Clients: up to 6 years due to tax obligations.
Marketing data: until erasure is requested.
Cookies: according to the period defined in the Cookie Policy.
User Rights
You may exercise the following rights:
Access
Rectification
Erasure
Restriction
Portability
Objection
Withdrawal of consent
To do so, send an email to: office@heyne-darder.com
You may also lodge a complaint with the Spanish Data Protection Agency: https://www.aepd.es
Security
HEYNE & DARDER guarantees technical and organisational measures to protect personal data, preventing loss, unauthorised access, alteration, or disclosure.
Changes to this Policy
We reserve the right to modify this policy for legal or technical reasons. In the event of relevant changes, users will be informed.
